COVID Certificate Verification Solution: Protecting the Hospitality Industry from Fraud

The pandemic was a massive issue for businesses except for entrepreneurs who adopted the latest digital solutions to deal with their issues. In the pre-pandemic era, the tech market had several innovative services, but their use was uncommon. During the pandemic, the tourism industry had to abide by social distancing guidelines and COVID certificate verification requirements.

The following sections highlight how hotels practiced safe tourist onboarding with the help of virtual check-ins; how Digital COVID Pass allowed the hospitality industry to stick with the latest guidelines.  

Understanding the Importance of COVID Certificate Verification Services

During the pandemic, it was really important to verify the COVID status of a tourist in order to contain the spread of the virus. This approach was highly facilitative for ID verification of travelers at large-scale events. In this way, tourism service providers were able to comply with COVID certificate verification standards. The following are steps that experts took to offer an enjoyable experience for passengers.

Using Contactless Check-Ins as a Safety Mechanism

During the pandemic, providing safe entry options was a challenge for the hospitality sector. With the implementation of the latest digital solutions, tourists were able to verify their identities and COVID Polymerase Chain Reaction (PCR) tests without onsite visits. This approach helped staff members forgo manual validation systems on hotel premises. In this way, hotel service providers could stick to global health safety standards while providing a comfortable experience for the customers.

Providing Remote Onboarding Experience

Previously, hotel booking sites allowed customers to check in with the help of their mobile phones even before the actual visit. This was possible because of strong communication between tourists and the service providers. The hotel staff members could obtain essential details about the customer ahead of time. In this case, workers could Verify Passport Corona important information when visitors reached the premises. 

Offering a Secure Channel for Data Sharing

Entry into hotels meant that passengers had to provide sensitive information such as full name and credit card details. In case hotel service providers did not keep the given data safe, it incurred a financial loss on customers’ credit and also the brand’s market reputation. In this light, hotels used self-check-in solutions that had end-to-end encryption for ultimate data safety. The latest digital tools could easily integrate with the management system, where service providers could gather customer information through safe channels.  

Utilizing Touchless Kiosks

Several hotel receptions installed self-check-in kiosks that facilitated safe guest registration. The latest digital solution did not require operation by hand, which facilitated compliance with social distancing norms. Touchless kiosks not only streamlined the customer onboarding process but also scanned users’ credit cards.

Performing ID Verification Services

Online hotel bookings were convenient for making transactions, but they were not always safe. For this reason, hotel service providers invested a lot of capital to modernize tourist onboarding. With the help of AI-driven solutions, cybercriminals were not able to circumvent the onboarding procedures by using fake COVID certificate verification results or passports. The contactless kiosks had Facial Recognition Technology (FRT) that performed identity verification in real-time, ensuring a positive experience for passengers. 

Checking Document Authenticity

During the pandemic, fraudsters used advanced techniques such as synthetic IDs and records to exploit the system. Such types of records could be passports or COVID test reports that were a requirement for tourist onboarding at that time. Digital COVID certificate verification solutions used smart checks to determine the authenticity of given records. The AI-driven solution scanned documents for missing important features such as a hologram or rainbow print.

Executing Tourist Identification 

Hotels could use COVID certificate verification solutions for the identity verification of their clients. The cutting-edge solution at contactless kiosks allowed visitors to enjoy the onboarding experience, supporting compliance with the SOPS. AI-powered facial recognition technology matched facial ID’s against the data given during the virtual check-in. The liveness detection feature in FRT also discouraged criminals that used photos of faces to exploit the system. This progressive approach allowed travel authorities and hotel staff members to distinguish between genuine passengers and fraudulent entities. 

Final Remarks

The hospitality industry faced stringent COVID restrictions with verifying the identities of onboarding passengers. The requirements included verification of the latest PCR test for COVID and implementing COVID certificate verification services. Hotel service providers did their best to validate visitors’ identities beforehand by streamlining the onboarding experience and using COVID certificate verification solutions. Implementing Digital COVID Pass allowed travel authorities and hotel staff members to validate COVID reports and ID documents for a safe travel experience.