Information Collected About You
Newsletters & Emails to You
At registration and at various times as you use the Harcourt Health Web Sites, you will be given the option of providing us with Personal Information in order to receive recurring informational/promotional newsletters – such as a newsletter relating to a specific health condition – via email from Harcourt Health and/or directly from third parties. In the Harcourt Health Health Community, you can also click the “Watch This Discussion” link in any Health Community posting, and Harcourt Health will send you an email summary of each day’s postings in that Community.
When you sign up for our email newsletters or at any time, you can choose to opt out of receiving additional promotional newsletters from Harcourt Health or our Sponsors.
You can unsubscribe from a newsletter by:
- Following the directions included at the bottom of the newsletter.
- Logging in to the Harcourt Health Web Sites and unchecking the newsletters you no longer wish to receive under the “My Profile” section.
Email a Friend
If you use our Email a Friend service to tell a friend about a feature on the Harcourt Health Web Sites or a newsletter, we will ask you for your name, your email address and your friend’s email address. We will automatically send your friend a one-time email inviting him or her to visit the site using your name and email address as the “from” email address. Harcourt Health does not use your friend’s email information for any other purpose. We will only use the information you provide to send the requested email to your friend.
Community, Health Communities, Blogs and Other Public Forums
Harcourt Health features several community areas and other public forums where users with similar interests or medical conditions can share information and support one another or where users can post questions for experts to answer. We also offer online discussions moderated by healthcare experts. Our communities are open to the public and should not be considered private.
Any information (including Personal Information) you share in any online community area including a chat room, Health Community, Ask Our Expert posting or online discussion is by design open to the public and is not private. You should think carefully before posting any Personal Information in any public forum. What you post can be seen, disclosed to or collected by third parties and may be used by others in ways we cannot control or predict, including to contact you for unauthorized purposes. As with any public forum on any site, the information you post may also show up in third-party search engines.
If you mistakenly post Personal Information in our Community areas and would like it removed, you can send us an email to request that we remove it by using the Contact Us link on every page of the Harcourt Health Web Sites. In some cases, we may not be able to remove your Personal Information.
Emails You Send to Harcourt Health
Even if you do not register with or provide any Personal Information to Harcourt Health, we collect Non-Personal Information about your use of the Harcourt Health Web Sites. “Non-Personal Information” means information that we cannot use to identify or contact you. We may also acquire Non-Personal Information about our users from external sources While you may use some of the functionality of Harcourt Health without registration, many of the specific tools and services on the Harcourt Health Web Sites require that you register with Harcourt Health.
Cookies and Web Beacons
Mobile Device Applications (“Apps”)
Harcourt Health’s Sites (including our mobile sites such as m.Harcourt Health.com) and Harcourt Health’s Apps ask for your consent (via an opt-in) before using information from pin-pointing technology like GPS or cell tower information. You can withdraw your consent (opt-out) for the use of “location” by Harcourt Health at any time by changing your location services in the “Settings” function on your mobile device. We use location services on our web sites and Apps to provide you content based upon your location, local search results, and local offers.
Non-Personal Information Collected by Third Parties Not Acting on Harcourt Health’s Behalf
What Choices Do I Have?
Updating/Removing Your Personal Information
If you have registered and desire to delete any your Personal Information you have provided to us from our systems please contact us using the contact information listed below. Upon your request, we will delete your Personal Information from our active databases and where feasible from our back-up media. You should be aware that it is not technologically possible to remove each and every record of the information you have provided to the Harcourt Health Web Sites from our servers.
If you decide that you would prefer not to receive personalized email or secure electronic messages from the Harcourt Health Health Manager tool, you may “Opt-out” of the service by clicking on the settings tab on your Health Manager home page and changing your email preference or following the unsubscribe instructions included in each promotional email.
Most browser software can be set to reject Cookies. Most browsers offer instructions on how to reset the browser to reject Cookies in the “Help” section of the toolbar. If you reject our Cookies, certain of the functions and conveniences of the Harcourt Health Web Sites may not work properly but you do not have to accept our Cookies in order to productively use the Harcourt Health Web Sites. It is important to note that in order to use the opt-out services described below, such as the Network Advertising Initiative and the TRUSTed Ads Program, you must not reject all Cookies because these opt-out procedures work by placing Cookies on your browser that enable these opt-out procedures to function. The “opt-out Cookies” are placed, for example, in order to help prevent the placement of Cookies used for the targeting of advertising.
We work with third party ad networks to display advertising on our Sites. Our ad network vendors use technologies to collect non-personally identifiable information about your activities on our web sites to provide you cookie-based targeted advertising based upon your browsing activity and your interests. To read about how to opt out of targeted advertising on the Harcourt Health mobile sites see the section of this policy named TRUSTed Ads Program Ad Choices below
TRUSTed Ads Program Ad Choices
In order to give you more control over your privacy choices we have implemented the TRUSTed Ads™ program from TRUSTe. At the bottom of every page of the Harcourt Health Web Sites you will see an Ad Choices logo, (which looks like this: ). By clicking on that logo you will be presented with a window (the “TRUSTe Window”) that will identify all of the companies that Harcourt Health uses to direct tailored advertisements to you, both on the Harcourt Health Web Sites as well as on third-party sites. If you would like to stop this tailored advertising from Harcourt Health, you can manage these advertisements through the choices in that window. By clicking the + symbol next to the name of a vendor in that window you will get information about how and where that vendor assists us with the delivery of advertisements.
Important: If your device uses the Apple iOS Operating System, you will not see the Ad Choices icon on our mobile optimized sites (such as www.m.Harcourt Health.com.) Advertisements are not tailored based on browsing activity or interests for devices that access our mobile optimized web sites using the iOS operating system, including iPhone, iPad, and iPod Touch.
How Information Collected About You Is Used
Information collected by Harcourt Health about you is used by Harcourt Health to:
- administer your account,
- provide you with access to particular tools and services,
- respond to your inquiries you send to us and to send you administrative communications about the Harcourt Health Web Sites or services,
- obtain your feedback about the Harcourt Health Web Sites or our offerings,
- statistically analyze user behavior and activity including how frequently areas of the site are visited and how many emails are received and opened,
- provide you with more relevant content or advertising both on the Harcourt Health Web Sites or on other web sites that you visit after you leave the Harcourt Health Web Sites; and
- conduct research and measurement activities, including those described below.
Harcourt Health may combine Personal and Non-Personal Information collected by Harcourt Health about you, and may combine this information with information from external sources. Harcourt Health Health Manager has the ability to use Personal Information that you provide to send you personalized emails or secure electronic messages. During registration or at any time, you have the option of choosing whether or not you wish to receive emails pertaining to your health interests, including news, announcements, reminders and opportunities. The Harcourt Health Health Manager email service requires an “opt-in” authorization from you.
Research and Measurement Activities
Information that Harcourt Health collects about you may be combined by Harcourt Health with other information available to Harcourt Health through third parties for research and measurement purposes, including measuring the effectiveness of content, advertising or programs. This information from other sources may include age, gender, demographic, geographic, personal interests, product purchase activity or other information. We may report aggregate information, which is not able to be identified back to an individual user of the Harcourt Health Web Sites, to our current or prospective advertisers and other business partners. We do not sell or share any Personal Information with any third parties, except contractors performing services on our behalf who agree not to use this information received from us for any purpose other than performing services on our behalf.
With Whom Do We Share Your Information?
Disclosures to Harcourt Health Operations and Maintenance Contractor
Disclosures to Third Party Web Sites
How Do We Secure and Retain Your Information?
We take reasonable security measures to protect the security of your Personal Information. Despite Harcourt Health’s efforts to protect your Personal Information, there is always some risk that an unauthorized third party may find a way around our security systems or that transmissions of your information over the Internet may be intercepted.
The security of your Personal Information is important to us. When you enter Personal Information (including personal health information in various tools on our website), we encrypt the transmission of that information or use SSL connections (Secure Socket Layer) technology.
We will retain your Personal Information as long as your account is active or needed to provide you services. At any time you can remove your Personal Information or instruct us to remove it, but you should be aware that it is not technologically possible to remove each and every record of the information you have provided to Harcourt Health from our servers. Harcourt Health tools that collect and store Personal Information allow you to correct, update or review information you have submitted by going back to the specific tool, logging-in and making the desired changes. We will also retain your Personal Information as necessary to comply with legal obligations, resolve disputes and enforce our agreements.
We are committed to protecting the privacy of children. The Harcourt Health Web Sites are not designed or intended to attract children under the age of 13. The Harcourt Health Web Sites do not collect Personal Information from any person we actually know is under the age of 13. A parent or guardian, however, may use Harcourt Health Health Manager to establish a personal health record and a Harcourt Health Health Manager home page for a minor. The parent or guardian is solely responsible for providing supervision of the minor’s use of Harcourt Health Health Manager. The parent or guardian assumes full responsibility for ensuring that the registration information is kept secure and that the information submitted is accurate. The parent or guardian also assumes full responsibility for the interpretation and use of any information or suggestions provided through Harcourt Health Health Manager for the minor.
Contacting Harcourt Health About Your Personal Information or Privacy
Accreditations and Privacy Seals
Harcourt Health has been awarded e-Health accreditation from URAC, formerly the American HealthCare Accreditation Association. URAC is an independent accrediting body that has reviewed and approved Harcourt Health’s Harcourt Health.com Web sites for compliance with its more than 45 quality and ethics standards. To verify our compliance click the URAC logo. To read more, visit the URAC Center on Harcourt Health