7 Ways Technology Is Shaping Patient Experience

Technology has been transforming how patients interact with healthcare providers. This shift encompasses various aspects, ranging from online consultations to the use of wearable devices. More than ever, these changes ensure reliable care access in light of recent crises and ballooning patient numbers in an aging population.  

This article will explore seven significant ways technology currently achieves that. 

1. Simplifying Patient Onboarding  

The first step in any person’s healthcare journey is the patient onboarding process. Traditionally, this involved filling out numerous paper forms and undergoing lengthy administrative procedures.  

However, technology has simplified this standard procedure, making it more efficient for patients and healthcare professionals.   

Online platforms allow patients to complete registration forms, submit medical histories, and provide insurance information digitally, reducing paperwork and minimizing errors. These enable healthcare professionals to streamline the process and ensure accurate data collection for the betterment of care plans.  

2. Remote Patient Monitoring  

Black father having video call with pediatrician and writing notes while taking care of his sick son at home.

Patients with non-urgent conditions no longer need to visit healthcare facilities for every check-up or monitoring session. Instead, wearable fitness trackers and smartwatches can collect real-time data on patients’ vital signs, physical activity, and sleep patterns.  

This data can be transmitted to healthcare professionals, allowing them to monitor patients remotely and promptly detect potential health issues.   

Remote patient monitoring saves patients’ time and effort and improves care plan outcomes by enabling early intervention and personalized care. 

3. Telemedicine And Virtual Consultations  

Following the previous point, telemedicine has revolutionized patient access to healthcare services.  

With the advent of telemedicine, patients can now connect with healthcare professionals without leaving the comfort of their homes. This is thanks to virtual consultations conducted through video calls or chat platforms. 

For example, individuals residing in rural areas with limited access to specialized healthcare services can now benefit from telemedicine. Previously, they had to travel long distances to see a specialist, often enduring lengthy wait times and disruptions to their daily routines. Now, they can simply talk to their care provider through video calls. They can discuss their symptoms, receive expert medical advice, and even have their prescriptions renewed, all without leaving their abodes.  

Telemedicine has saved these individuals significant travel time and expenses. Furthermore, they get to enjoy reduced wait times and timely access to specialized care. 

The benefits of telemedicine have proven to be lifesaving for those with limited mobility, making it easier for persons with disabilities to get continuous medical attention. 

Moreover, telemedicine is a valuable tool for seeking non-emergency medical advice or obtaining second opinions without visiting a healthcare facility. 

4. Electronic Health Records (EHRs)  

Electronic health records (EHRs) have replaced paper-based medical records, providing a secure and easily accessible digital repository for patient health information. 

EHRs streamline information sharing among healthcare providers, ensuring seamless collaboration and continuity of care.   

With EHRs, authorized healthcare professionals can access patient data instantly, eliminating the need for physical record transfer and reducing the risk of errors or misinterpretation. They also empower patients to access their medical records online and actively manage their health. 

5. Patient Portals And Mobile Apps  

Patient portals and mobile apps have become invaluable tools for enhancing patient engagement and empowering individuals to manage their care plans.  

These platforms provide patients access to their medical records, lab results, appointment scheduling, prescription refills, and educational resources. They also enable patients to communicate with healthcare providers securely, ask questions, request prescription renewals, and receive personalized health recommendations.  

This proactive approach strengthens the patient-provider relationship by putting information and control at their fingertips.  

6. AI-Powered Decision Support  

Artificial Intelligence (AI) is transforming healthcare by offering advanced decision support systems to healthcare professionals.   

AI algorithms can analyze extensive patient data, including medical literature, treatment guidelines, and records, to assist healthcare providers in accurate diagnoses and treatment recommendations. These are particularly useful in identifying patterns, flagging potential risks, and predicting outcomes, enabling more precise and personalized patient care.   

By leveraging AI, healthcare providers can enhance diagnostic accuracy, optimize treatment plans, and improve prospects for patients. 

7. Virtual Reality (VR)  

One notable application of VR in healthcare is its use in surgical training. Renowned companies have developed VR platforms that allow surgeons to practice complex procedures in a safe and realistic virtual environment.  

Surgeons can simulate surgeries, manipulate virtual anatomical structures, and refine their techniques before operating on actual patients. 

Moreover, VR is being used to create more immersive and interactive patient experiences during their care. Healthcare providers can offer patients virtual tours of medical facilities, allowing them to familiarize themselves with the environment before an actual visit.  

The potential of VR in healthcare is vast, and ongoing research and development continue to explore its applications across various medical fields.  

As technology advances, the healthcare industry expects VR to play an increasingly significant role in improving patient experiences, enhancing medical training, and providing innovative therapeutic interventions. 

What Awaits Patient Care? 

As seen here, staying updated with the latest digital healthcare solutions enables care practitioners to take full advantage of simplified patient onboarding, remote monitoring, and AI-powered decision support. 

As innovations show no signs of slowing down soon, the patient experience could be poised for even more remarkable advancements. Who knows how the industry may be in the coming years?